Jarrón de reloj de arena de vidrio grabado

1.  Are your hammocks machine washable?

Due to the wood spreader bar, our hammocks are not machine washable. A spreader bar offers stability when a person is laying on the hammock.However, since our fabrics clean up so easily, we suggest simple spot cleaning with cold water, a mild detergent and soft scrub brush. Then, simply allow your hammock to air dry!

1.  What makes Ivory Lane Home umbrella canopies unique and different from others? 

We saw a need and focused on it. Outdoor umbrellas in the market today are easily susceptible to mold, mildew and discoloration due to exposure to the elements. After a season or two, these elements seem to destroy the appearance and quality  and the consumer is forced to discard the item (not good for the environment!) and purchase something new, or simply live with an unsightly umbrella. Our canopies are removable, and machine washable. The fabric has a UV protectant of 50+ and cleans up with cold water, and a mild soap and water or detergent. 

2.  Do you sell the umbrella pole?

Our beach umbrellas come with their own pole. However, currently we do not offer an umbrella pole for our large canopies. Our large canopies fit a standard 8-spoke, 9 foot umbrella frame. These frames can be purchased separately on the internet for a nominal price. The option to purchase the frame separately from the canopy enables the consumer to seek a frame to fit any decor style. 

3.  How do I put the canopy on a frame? 

It's easy! Simply follow the below guide!

• When you remove the packaging from your canopy, you will notice a small opening in the center of the item. Remove the finial (that little cap on top of the pole) from the umbrella pole and slide the opening over the post that the final screws onto. 
• The next step is to insert your umbrella pole into a secure base. Don't have a base? See our blog for a simple tutorial on how to make your own!
• Once the pole is secured to the base, open your umbrella to extend the spokes.
• Now that the spokes are fully extended, from underneath the canopy, begin inserting each spoke into the pockets underneath the canopy. Then, use the ties to secure the canopy to each spoke.
• Ta-Da! You did it! 

1.  Do your pillow covers come with inserts?

No, we do not sell the inserts with our pillow covers. Waterproof inserts are easily accessible on the internet in a variety of sizes. Depending on the fullness you desire, we suggest ordering anywhere from the exact dimensions of the insert up to 2" larger than the insert dimensions.

2.  Are your inserts washable?

You bet they are! Thats another reason we love them. Simply remove the insert, toss them in the washing machine with a mild detergent, and allow them to air dry.

3. Do you offer custom sizes? 

Currently we do not offer custom orders. However, we are always looking for feedback from our customers so feel free to reach out with any "wish lists" that would help us in product development.

1. What can I expect from your vintage items?

Items are vintage, antique, and/or preowned. We do our best to describe any flaws or imperfections. However, we cannot capture everything. If you are not comfortable with receiving an imperfect item, please do not purchase. Remember, you are not purchasing a new piece. Imperfections and flaws include, but are not limited to: cracks, peeling paint, chips, flea-bite sized imperfections, watermarks, missing gesso, mirror silvering, rust, dings, dents, missing paint, stains, repairs, etc. Pieces may have irregularities, may not be symmetrical, and/or may not be perfectly level. 

2. Are your vintage chandeliers, lamps, and sconces ready for install? 

Absolutely not. We encourage you to have all lighting rewired by a professional. We do not assume any responsibility for faulty wiring. Please understand that lighting standards have changed and the wiring on vintage fixtures should always be replaced by a professional. Usually an electrician or lighting store in your area is able to complete the work.

3. Where do you find your vintage items?

While we cannot disclose all of our sources, we do find items locally, at flea markets, antique shows, and estate sales. We travel a good deal within the US and have various connections overseas which enables us to find the perfect vintage items.

4. Can I return a vintage item I purchased from you? 

All vintage items are FINAL SALE.

Shipping costs are calculated at checkout.

Processing times are 3-5 business days but we strive to ship within 1-3 business days whenever possible.

If you purchased a digital item, you will receive a link via email to download the media.

**Order processing and shipping may experience a delay if your order was placed during a period of high order volume, such as a new launch, sale or promotion.

Tracking information will be provided at the time of shipment.

If you placed your order through a password-protected online account, you may check the status of your order 24 hours after it has been placed by clicking on your account, signing in, and selecting, "order history."

Your item may or may not ship in a recycled box with recycled packaging. It is our goal to reduce land waste wherever possible.